Introduction

This privacy statement discloses the privacy practices for brooklyncarpet.com. We are committed to protecting your privacy and encourage you to periodically review this page to be informed of how we protect the information you disclose to us.

Use of Personal Information

Any information you submit through brooklyncarpet.com web site will be held in the strictest confidence. In no way will your personal information ever be used without your consent. To ensure this, all forms on our web sites that send information to a database that may be used in the future, e.g. mailing lists, registration, etc., have check boxes where you specify whether or not you would like to receive information from us in the future. Forms used just to send e-mail, post messages, etc., do not include the option, but will never be used to send information. Be assured that we do not sell our name and address lists. If you choose to receive information from us, each message will also include instructions on how to “unsubscribe” from future mailings should you wish to cancel.

The only information we automatically collect is that related to the use of our web site. This information is anonymous and is gathered through our servers’ log files. These log files record generic information, such as the number of visits our web site receives, the types of browsers used and the number of files downloaded, but never personal information. This log file information allows us to create better content aimed at our viewer’s preferences.

Use of Cookies

Some of our pages use a feature of your browser called a “cookie.” Cookies, by themselves, are not able to extract any personal information from you. This cookie automatically identifies your computer – but not you – to our servers when you visit our site. Unless you specifically tell us, brooklyncarpet.com will never know who you are, even though we may assign your computer a cookie. Also, brooklyncarpet.com web site can only read cookies created by brooklyncarpet.com web site.

Cookies allow us to personalize our site for you and to provide you with information that fits your needs and desires. For instance, once you register your product online, a cookie is written to your computer so that you will not need to type information in the future to obtain support.

Contact us

Brooklyncarpet.com knows that your privacy is very important to you. We welcome questions and comments regarding this policy, so feel free to contact us. Because technologies on the Internet change so quickly, brooklyncarpet.com reserves the right to modify its Privacy Statement from time to time.

Terms and Conditions

Welcome to our Terms And Discounts page. Below you will find our basic Terms And Conditions. For More Information please contact us or phone (718-576-1602).

Cleanings:
We do not guarantee all stains, spots or spills to be removed completely however, we will do our very best to remove them. Some stains, spots or spills are set it due to neglect or lack of maintenance. With professional cleaning from us, brooklyncarpet.com you will always we satisfied with our service, if you aren’t, we will clean it again at no additional charge. Contact must be within 24 hours of the original service date. Any new services, even within the 24 hours will be charged. No refunds on cleaning.For More Information please contact us or phone (718-576-1602)

Repairs:
With the initial visit, the technician will explain the entire service from begging to the end. Before this service is started the entire amount must be paid. Any service that we are hesitant to do but are still insisted on by the customer then we wave all warranties and guarantee, full amount will be due. No refunds on repairs.

Sales/Installations:
All new sales, installation and rug pad are a Final Sale and there are no exchanges and no returns. They are custom ordered items and once an order is placed the manufacturer cannot stop the process. No refunds or exchanges on Sales/Installations (Carpets/Window Coverings/Rug Pads).For More Information please contact us: (718-576-1602)

Refunds, Exchanges:
For More Information on full Refunds And Exchanges please contact us: (718-576-1602)

In conclusion:
For More Information on more Terms And Conditions please contact us: (718-576-1602) 24 hours and day 7 days a week.